Using Technology as a Management Tool: A Recorder to Evaluate Your Own Coaching Style
Recently, I recorded myself during a coaching session with a sales rep, using a smartphone. What a management tool using a recorder is!
With smartphones and tablets prevalent in today’s sales organizations, this is just one further extension of technology that can be used to improve overall sales manager performance.
Actually the process was pretty simple. Even a non techie guy like me found it easy to use. Turn on the smartphone or tablet’s voice recording function, put it in front of you while coaching and after you’re done, you can even transfer the file into your laptop or desktop for reference. Once I started the recorder and initiated the coaching session, I completely forgot about the recorder so I was not nervous nor was the sales rep during the whole coaching session.
Now I don’t need anyone else to tell me if I was good or bad during a coaching session. All I need to do is to listen to myself and make all necessary adjustments as needed.
-Ziya
Comment on the post here最近,我用智能手机录音了我的一節销售代表培訓課。這真是一个好的管理工具!
随着智能手机和平板電腦在今天销售组织內的盛行,这只是一科技更进一步的扩展,可以用来改善整体销售經理的表现。
其实过程很简单。即使像我这样的非技术人员都很容易學會使用。打开智能手机或平板電腦的录音功能,在教課時把它放在你的面前。下課後,你甚至可以將此電子文件转移到你的笔记本或桌面型电脑歸檔。一旦我开始录音我的講課,我渾然忘了录音机的存在,所以我很輕鬆,销售代表們在整个過程中也不緊張。
现在,我不需要别人批評我的教學是好或坏。我只需要倾听自己的录音來決定何處需要作必要的调整。
– 馬智雅先生
Category: Blog, Featured Articles